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- _ _ ____ _
- ___| | | | _ \| |
- / __| | | | |_) | |
- | (__| |_| | _ <| |___
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-
-MAIL ETIQUETTE
-
- 1. About the lists
- 1.1 Mailing Lists
- 1.2 Netiquette
- 1.3 Do Not Mail a Single Individual
- 1.4 Subscription Required
- 1.5 Moderation of new posters
- 1.6 Handling trolls and spam
- 1.7 How to unsubscribe
-
- 2. Sending mail
- 2.1 Reply or New Mail
- 2.2 Reply to the List
- 2.3 Use a Sensible Subject
- 2.4 Do Not Top-Post
- 2.5 HTML is not for mails
- 2.6 Quoting
- 2.7 Digest
- 2.8 Please Tell Us How You Solved The Problem!
-
-==============================================================================
-
-1. About the lists
-
- 1.1 Mailing Lists
-
- The mailing lists we have are all listed and described at
- http://curl.haxx.se/mail/
-
- Each mailing list is targeted to a specific set of users and subjects,
- please use the one or the ones that suit you the most.
-
- Each mailing list have hundreds up to thousands of readers, meaning that
- each mail sent will be received and read by a very large amount of people.
- People from various cultures, regions, religions and continents.
-
- 1.2 Netiquette
-
- Netiquette is a common name for how to behave on the internet. Of course, in
- each particular group and subculture there will be differences in what is
- acceptable and what is considered good manners.
-
- This document outlines what we in the cURL project considers to be good
- etiquette, and primarily this focus on how to behave on and how to use our
- mailing lists.
-
- 1.3 Do Not Mail a Single Individual
-
- Many people send one question to one person. One person gets many mails, and
- there is only one person who can give you a reply. The question may be
- something that other people are also wanting to ask. These other people have
- no way to read the reply, but to ask the one person the question. The one
- person consequently gets overloaded with mail.
-
- If you really want to contact an individual and perhaps pay for his or her
- services, by all means go ahead, but if it's just another curl question,
- take it to a suitable list instead.
-
- 1.4 Subscription Required
-
- All curl mailing lists require that you are subscribed to allow a mail to go
- through to all the subscribers.
-
- If you post without being subscribed (or from a different mail address than
- the one you are subscribed with), your mail will simply be silently
- discarded. You have to subscribe first, then post.
-
- The reason for this unfortunate and strict subscription policy is of course
- to stop spam from pestering the lists.
-
- 1.5 Moderation of new posters
-
- Several of the curl mailing lists automatically make all posts from new
- subscribers require moderation. This means that after you've subscribed and
- send your first mail to a list, that mail will not be let through to the
- list until a mailing list administrator has verified that it is OK and
- permits it to get posted.
-
- Once a first post has been made that proves the sender is actually talking
- about curl-related subjects, the moderation "flag" will be switched off and
- future posts will go through without being moderated.
-
- The reason for this moderation policy is that we do suffer from spammers who
- actually subscribe and send spam to our lists.
-
- 1.6 Handling trolls and spam
-
- Despite our good intentions and hard work to keep spam off the lists and to
- maintain a friendly and positive atmosphere, there will be times when spam
- and or trolls get through.
-
- Troll - "someone who posts inflammatory, extraneous, or off-topic messages
- in an online community"
-
- Spam - "use of electronic messaging systems to send unsolicited bulk
- messages"
-
- No matter what, we NEVER EVER respond to trolls or spammers on the list. If
- you believe the list admin should do something particular, contact him/her
- off-list. The subject will be taken care of as good as possible to prevent
- repeated offences, but responding on the list to such messages never lead to
- anything good and only puts the light even more on the offender: which was
- the entire purpose of it getting to the list in the first place.
-
- Don't feed the trolls!
-
- 1.7 How to unsubscribe
-
- You unsubscribe the same way you subscribed in the first place. You go to
- the page for the particular mailing list you're subscribed to and you enter
- your email address and password and press the unsubscribe button.
-
- Also, this information is included in the headers of every mail that is sent
- out to all curl related mailing lists and there's footer in each mail that
- links to the "admin" page on which you can unsubscribe and change other
- options.
-
- You NEVER EVER email the mailing list requesting someone else to get you off
- the list.
-
-
-2. Sending mail
-
- 2.1 Reply or New Mail
-
- Please do not reply to an existing message as a short-cut to post a message
- to the lists.
-
- Many mail programs and web archivers use information within mails to keep
- them together as "threads", as collections of posts that discuss a certain
- subject. If you don't intend to reply on the same or similar subject, don't
- just hit reply on an existing mail and change subject, create a new mail.
-
- 2.2 Reply to the List
-
- When replying to a message from the list, make sure that you do "group
- reply" or "reply to all", and not just reply to the author of the single
- mail you reply to.
-
- We're actively discouraging replying back to the single person by setting
- the Reply-To: field in outgoing mails back to the mailing list address,
- making it harder for people to mail the author only by mistake.
-
- 2.3 Use a Sensible Subject
-
- Please use a subject of the mail that makes sense and that is related to the
- contents of your mail. It makes it a lot easier to find your mail afterwards
- and it makes it easier to track mail threads and topics.
-
- 2.4 Do Not Top-Post
-
- If you reply to a message, don't use top-posting. Top-posting is when you
- write the new text at the top of a mail and you insert the previous quoted
- mail conversation below. It forces users to read the mail in a backwards
- order to properly understand it.
-
- This is why top posting is so bad:
-
- A: Because it messes up the order in which people normally read
- text.
- Q: Why is top-posting such a bad thing?
- A: Top-posting.
- Q: What is the most annoying thing in e-mail?
-
- Apart from the screwed up read order (especially when mixed together in a
- thread when someone responds using the mandated bottom-posting style), it
- also makes it impossible to quote only parts of the original mail.
-
- When you reply to a mail. You let the mail client insert the previous mail
- quoted. Then you put the cursor on the first line of the mail and you move
- down through the mail, deleting all parts of the quotes that don't add
- context for your comments. When you want to add a comment you do so, inline,
- right after the quotes that relate to your comment. Then you continue
- downwards again.
-
- When most of the quotes have been removed and you've added your own words,
- you're done!
-
- 2.5 HTML is not for mails
-
- Please switch off those HTML encoded messages. You can mail all those funny
- mails to your friends. We speak plain text mails.
-
- 2.6 Quoting
-
- Quote as little as possible. Just enough to provide the context you cannot
- leave out. A lengthy description can be found here:
-
- http://www.netmeister.org/news/learn2quote.html
-
- 2.7 Digest
-
- We allow subscribers to subscribe to the "digest" version of the mailing
- lists. A digest is a collection of mails lumped together in one single mail.
-
- Should you decide to reply to a mail sent out as a digest, there are two
- things you MUST consider if you really really cannot subscribe normally
- instead:
-
- Cut off all mails and chatter that is not related to the mail you want to
- reply to.
-
- Change the subject name to something sensible and related to the subject,
- preferably even the actual subject of the single mail you wanted to reply to
-
- 2.8 Please Tell Us How You Solved The Problem!
-
- Many people mail questions to the list, people spend some of their time and
- make an effort in providing good answers to these questions.
-
- If you are the one who asks, please consider responding once more in case
- one of the hints was what solved your problems. The guys who write answers
- feel good to know that they provided a good answer and that you fixed the
- problem. Far too often, the person who asked the question is never heard of
- again, and we never get to know if he/she is gone because the problem was
- solved or perhaps because the problem was unsolvable!
-
- Getting the solution posted also helps other users that experience the same
- problem(s). They get to see (possibly in the web archives) that the
- suggested fixes actually has helped at least one person.
-